1、In order to fix the issues you encountered, please follow the below procedure:
1. Make sure both, The Dash and The Charger Case, are charged.
2. Insert only the Right Dash and attach it to your PC or Mac via USB (leave it attached).
3. Now press the reset button on The Charger for 5 seconds until The Charger LED blinks red three times.
4. The Right Dash will now boot into recovery and will show up in the PC's or Mac's file manager.
Delete any .bra files on the Dash and eject The Charger from your PC.
2、1. Remove the Right Dash from the Charger
1. Insert only the Left Dash and attach it to your PC or Mac via USB (leave it attached).
2. Now press the reset button on The Charger for 5 seconds until The Charger LED blinks red three times.
3. The Left Dash will now boot into recovery and will show up in the PC's or Mac's file manager
Delete any .bra files on the Dash
3、1. After deleting all the .bra files, it is now time to install the new 2.2 Update using the Recovery Update procedure. Please follow the following instructions step by step.
1. Make sure both, The Dash and The Charger Case, are charged.
2. Insert only the Left Dash and attach it to your PC or Mac via USB (leave it attached).
3. Press the reset button of The Charger for 1 second.
4. After a few seconds "The Dash" should show up in your PC's or Mac's manager (sometimes it won't, continue in either way).
5. Now press the reset button on The Charger for 5 seconds until The Charger LED blinks red three times.
6. The Left Dash will now boot into recovery and will show up in the PC's or Mac's file manager again without reconnects.
7. Put the rapid update file "fwthedash_bl.bra" on The Dash. Open the link http://update.bragi.com/firmware/latest/fwthedash_bl.bra for file download and disconnect the USB cable (don't reconnect).
8. The Dash will begin to blink rapidly which indicates the update has begun. Once your Dash is breathing in a normal way the update is completed. This process takes between up to 10 minutes. It is possible that the LED of The Dash might breath red, indicating that the battery was empty and is now charging.
4、1. Afterwards please perform the same procedure for the Right Dash by using this firmware file http://update.bragi.com/firmware/latest/fwthedash_br.bra called "fwthedash_br.bra".
2. Your Dash is now recovered. Let it charge and have fun with it!
Good luck !
